terms of use

Please read the following terms of use to understand your obligations as buyer or seller.

  • 1. Acceptance of terms
    • 1.1 Your access to and the use of this site is subject to the following terms and conditions and all applicable laws. By accessing and using this site, you accept the following terms and conditions, without limitation.
    • 1.2 We reserved the right to change the following terms and conditions without notice.
  • 2. Intellectual property

    Unless otherwise stated, the contents of this site including, but not limited to, the text and images contained herein and their arrangement are the property of Petfetch.com.au. All trademarks used or referred to in this website are the property of their respective owners.

  • 3. Acceptable use agreement

    By using the Petfetch website you agree not to:

    • 3.1 Obtain or attempt to obtain user passwords or other user information by mis-representation;
    • 3.2 Publish, post, upload, distribute, disseminate or otherwise transmit, information or pictures that are obscene or pornographic, threatening, menacing, racist, offensive, defamatory, libellous, or are alleged to be, or are in the opinion of Petfetch, otherwise unlawful;
    • 3.3. Upload files that contain software or other materials in breach of any intellectual property rights or in breach of confidence;
    • 3.4 Download any file of materials posted by another user that you know, or reasonably should know cannot be copied or otherwise used legally;
    • 3.5 Harass, stalk, threaten or otherwise infringe the rights of others;
    • 3.6 Hack into any Website, deliver viruses or forward chain letters, surveys, contests, pyramid schemes or engage in any other behaviour likely to inhibit any other user from using and enjoying the Webite or the Services or that is otherwise likely to damage or destroy the reputation of the Website;
    • 3.7 Advertise or offer to sell goods or services other than domestic creatures, namely cats and / or dogs;
  • 4. Usernames, passwords and other user data

    You must keep your user name and password confidential at all times. Any breach of these terms and conditions by anyone to whom you disclose your password will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms and conditions.

    You must take appropriate security measures to prevent unauthorised disclosure of your user name and password and you must notify Petfetch immediately if your password becomes known to any unauthorised user.

  • 5. Operation of the site

    Petfetch may at its sole discretion from time to time without notice change the format and content of this Website and/or the Services and suspend the operation of the Website and/or the Services, for example, for repair or maintenance work, or in order to update or upgrade the contents or functionality of the Website and/or the Services.

    You are responsible for obtaining and updating your own web browser, and for all amounts payable in respect of connection to the internet including any telecommunications charges for time spent online in respect of use of the Website.

    You will comply with all directions and instructions given by Petfetch in relation to the use of and access to the Web Site and the Services. Petfetch does not accept responsibility for the security or content of any information which you may supply through the Website or the Services and will not be liable for the content of any communications or messages received by you from other users.

  • 6. Limitation of liability

    Petfetch does not exclude or limit liability for death or personal injury resulting from its negligence or any other liability which may not, by applicable law, be excluded or limited.

    Subject to the paragraph above in this clause 6, in no event shall Petfetch, be liable (whether for breach of contract, negligence or for any other reason) for any loss of profits, loss of sales, loss of revenue, loss of any software or data, loss of bargain, loss of opportunity, loss of use of computer equipment, software or data, loss of or waste of management or other staff time, or for any indirect, consequential or special loss (howsoever arising).

    The information provided on this site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and Petfetch. The links on this site may lead to services or sites not operated by Petfetch. No judgment or warranty is made with respect to such other services or sites and Petfetch takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service or offer to sell goods linked to by this site, is at your own risk.

    Petfetch makes no guarantee as to the accuracy, legality, quality or safety of any third-party goods advertised on the site. Buyer's are advised to exercise discretion when enquiring about an advertisement and when arranging a contract of sale with a seller. As such Petfetch accepts no liability for any loss arising from a transaction where the buyer has incurred a financial loss or any other kind of damages howsoever caused.

  • 7. General

    Petfetch.com.au maintains this site in New South Wales, Australia and you agree that these terms of use and any legal action or proceeding relating to this site shall be governed by the laws of the State of New South Wales. As you have agreed by using this site to choose the laws of the State of New South Wales to govern any such proceedings, we will probably choose to defend any such action in New South Wales and we can make this decision entirely as it suits us, without regard to where in the world you are located, or from where in the world you visited this site.

    You are responsible for complying with the laws of the jurisdiction from which you are accessing this site and you agree that you will not access or use the information on this site in violation of such laws. Unless expressly stated otherwise herein, any information submitted by you through this site shall be deemed non-confidential and non-proprietary. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so.

  • 8. Contacting Petfetch

    Users may contact Petfetch at any time using the feedback form or contacting info@petfetch.com.au.